I. Introduction

These Terms of Service (hereinafter referred to as the “Terms”) set forth the conditions, rights, and obligations of customers when using the services provided by Rada360 Technology Joint Stock Company (hereinafter referred to as the “Company”). By using our services, customers are deemed to have agreed to comply with these Terms.

II. Scope of Application

These Terms apply to all customers, partners, and users who access or use Rada360’s services through online channels, mobile applications, or any other platforms provided by the Company.

III. General Provisions

Account and Security

• Users must register a valid account to access services that require authentication.

• Account information must be accurate, complete, and updated promptly whenever changes occur.

• Users are responsible for maintaining the security of their accounts and must not share login information with any third party.

Use of Services

• Rada360’s services must only be used for lawful purposes and must not violate public ethics, laws, or the legitimate rights of any parties involved.

• Users must not use the services to distribute harmful content, commit fraud, or disrupt the system.

• Any acts of fraud, infringement, or abuse of services will be handled in accordance with applicable laws and these Terms.

Rights and Obligations of Users

• Users have the right to access and use the registered services within the defined scope and conditions.

• Users are responsible for the content they provide and must ensure it does not infringe on the intellectual property rights of third parties.

• Users must follow service guidelines and refrain from interfering with Rada360’s technical systems.

Rights and Obligations of the Company

• The Company is committed to providing services as agreed, ensuring quality and data security.

• The Company reserves the right to suspend or terminate services if a user is found to be in violation of these Terms.

• The Company will protect users’ personal information in accordance with applicable laws.

IV. Payment and Refund Policy

Payment: Users are required to make full and timely payments for their subscribed service packages.

Refunds: Refunds are only applicable if services cannot be provided due to errors on Rada360’s part, in accordance with the specific terms of each service package.

V. Limitation of Liability

• Rada360 shall not be held responsible for damages caused by user errors or by force majeure events (such as natural disasters, cyberattacks, etc.).

• Services are provided “as is,” and Rada360 does not guarantee absolute service continuity.

VI. Termination and Violation Handling

• Rada360 reserves the right to suspend or terminate services if a user is found in breach of these Terms or other related conditions.

• Serious violations may result in account suspension and compensation claims for damages.

VII. Privacy and Data Protection

• Users’ personal information will be protected under Rada360’s Privacy Policy.

• The Company will not share customer information with third parties without the user’s consent, except when required by law.

VIII. Dispute Resolution

• Any disputes arising will be primarily resolved through negotiation.

• If no agreement is reached, disputes will be settled in accordance with Vietnamese law.

• The competent court where Rada360’s headquarters is located shall have final jurisdiction.

IX. Effectiveness and Amendments

• These Terms take effect from February 20, 2025.

• Rada360 reserves the right to modify or update these Terms to suit practical circumstances and will notify users via the website or email.

X. Contact Information

For inquiries or support, please contact:

RADA360 TECHNOLOGY JOINT STOCK COMPANY
Address: 114 Street No.2, Cu Xa Do Thanh, Ban Co Ward, Ho Chi Minh City
Email: services@rada360.com
Hotline: 0707 04 06 08
Website: https://rada360.com/

Thank you for trusting and using Rada360’s services! 🚀